Report a map error

The Whereis^® team works hard to ensure our maps are as accurate as possible. Australia's a big country though, with changes happening all the time, so occasionally we might miss something.

That's where you come in. If you've spotted an error on one of our maps, or you think we've left something out, we want to know. Just fill out our form, and we'll investigate your query as soon as we can.⁹

If your issue relates to a Portable GPS, in-car satellite navigation or Digital Maps product please select from the links below:

Whereis^® GPS Portable navigation In-car satellite navigation Whereis^® Digital Maps

Thank you

Map error form

Required

What are you having a problem with?

What are you having a problem with? Problem relates to:

Whereis.com
Whereis® Navigator
Whereis® Mobile
Whereis® advertising
Whereis® map on Yellow™
Whereis® map on WhitePages™
Whereis® map on CitySearch®
Whereis® map on another site
Whereis® API

Please make a selection

Where did you come from?

Your contact details

It may be useful to follow up on feedback. If you are happy for someone from customer care to contact you, please provide your details.

Name:

Email:

Please make a selection

Contact number:

Please make a selection

Preferred contact method: Email

Phone

Send a copy to my email

Problem relates to something you have searched for

Problem relates to something you have searched for Business name:

Street address:

Suburb:

State:

Cross street:

Description:

Upload a screen:

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Problem relates to directions

Problem relates to directions From:

To:

No. of via points:

Travel by:

Fastest (with tolls)
Fastest (avoid tolls)
Shortest (with tolls)
Shortest (avoid tolls)
Foot

Description:

Upload a screen:

Browse

Problem relates to the map

Problem relates to map or photo view Description:

Upload a screen:

Browse

⁹ Every effort is made to (a) ensure our maps reflect the changes in the road network and (b) to address map errors in the regular map update program. However, at any point in time Whereis^® cannot guarantee that (a) our digital maps are a 100% reflection of the Australian road network, or (b) that we will be able to address map error requests within consecutive map update releases.

More information

For more information about any of the Whereis^® products and services please email or call our customer service centre on 1800 819 471