Whereis^® keeps its maps up to date

The Whereis^® map database is constantly being refreshed to ensure our map data reflects the Australian road network as closely as possible. We take pride in this regular map update program, which consists of customer-reported map errors, new road developments as well as the results from our own 15,000 hours spent driving over 320,000km of road to analyse changes in the Australian Road network each year.

How to update

For information on frequency of updates and how to purchase map updates for your Whereis^® product, please refer to the table below:

Get Whereis	Product	Frequency of update	Price guide	More information
On the web	Whereis.com	Regular updates occur every six weeks to the Whereis® servers, with one major national update every 12 months	N/A	Contact customer service on 1800 819 471 or email
In your car	Portable GPS satellite navigation powered by Whereis® Maps – Aus and NZ	Map updates are consolidated one or two times each year from the Whereis® database. Depending on the manufacturer, these are available on SD cards or map downloads.	Availability of map updates varies by device manufacturer. Prices vary by device manufacturer and range from $150-$300.	Contact your device manufacturer for price and availability or visit http://poweredby.whereis.com Some updates are sold directly from Whereis®. To purchase directly from Whereis®, visit http://poweredby.whereis.com
	In-car GPS satellite navigation powered by Whereis® Maps – Aus & NZ	Map updates are consolidated one or two times each year. Depending on the car dealer or automotive accessories retailer, these are available on DVD, CD or SD cards	Prices vary by car dealer and automotive accessories retailer Map updates for all vehicles using Whereis® maps start at $300+	If you have bought a new car with in-car navigation contact your car dealer for more information about price and availability If you've had an in-car navigation system installed to an existing car contact your automotive accessories retailer for more information about price and availability Some updates are sold directly from Whereis®. To purchase directly from Whereis®, visit http://poweredby.whereis.com
On your Mobile	Whereis® Mobile	Regular updates occur every six weeks to the Whereis® servers, with one major national update every 12 months. Whereis® Mobile does not require map loading or memory cards. Maps are automatically updated via the carrier network.	N/A	Contact customer service on 1800 819 471 or email
	Whereis® Navigator	Regular updates occur every six weeks to the Whereis® servers, with one major national update every 12 months. Whereis® Navigator does not require map loading or memory cards. Maps are automatically updated via the carrier network.	N/A	Contact customer service on 1800 819 471 or email
For your business	Whereis® API	Regular updates occur every six weeks to the Whereis® servers, with one major national update every 12 months. These updates are available to API customers upon request throughout the year.	N/A	Contact customer service on 1800 819 471 or email
	Whereis® Digital Maps	Map updates vary by product:
		StreetNet Routable is updated one to three times per year	Prices negotiated on a contractual basis	Contact your Whereis® sales consultant. Alternatively, contact our customer service on 1800 064 527 or email
		StreetNet Display is updated one to three times per year	Prices negotiated on a contractual basis	Contact your Whereis® sales consultant. Alternatively, contact our customer service on 1800 064 527 or email
		UBD® Image is updated once a year for metro markets and every two years for regional markets	Prices negotiated on a contractual basis	Contact your Whereis® sales consultant. Alternatively, contact our customer service on 1800 064 527 or email
		Whereis® Aerial Imagery	Ad hoc	Contact your Whereis® sales consultant. Alternatively, contact our customer service on 1800 064 527 or email

Why Whereis^®?

Discover why you can rely on us to get you where you want to go. Why Whereis^® maps are spot on.

Whereis^® and UBD^®

All our digital maps are derived from the UBD^®, Australia's leading street directory.

More information

For more information about any of the Whereis^® products and services please email or call our customer service centre on 1800 819 471